Data Breach Management Services
Settle Your PDPA Breach Reporting, Get Immediate Remediation Advisory, Avoid 5-7 Figure Fines , Lawsuits And Reputation Loss With Singapore’s Top Data Protection Officer
We continue to help organisations that have suffered a data breach avoid fines by PDPC
Why Work With Privacy Ninja?
Look at our track record
More than 300+ Organisations, MNCs, SMEs and MCSTs engage us as their Data Protection Officer (DPO).
Large organisations like Marina Bay Holdings Group, Marché Restaurants, Curtin University, Adam Khoo Learning Technologies, Astons F&B Group, Civil Service Club Singapore trust us with their data protection.
Our team is made up of privacy experts AND cybersecurity specialists
Unlike most competitors, our master DPO team comprises privacy experts and cybersecurity specialists.
Many of the DPO service providers in Singapore even come to us when their clients face cyber threats!
Despite being the best in Singapore, we’re the most affordable
Having a DPO and being PDPA compliant is MANDATORY in Singapore, and we don’t believe businesses should be paying a premium just to remain compliant and avoid fines.
As Featured On
Over 300 Organisations, MNCs, SMEs, MCSTs & Non-Profits entrust to us their DPO role
(100% of them have never been fined for a data breach)
Data Breach Management & Reporting Scope Of Work
What we do for you
1. Ensure you have a DPO
We'll check if you have an appointed DPO as mandatory by the law, or you can appoint us.
2. Perform Fact Finding
We'll ask straight-forward relevant questions to get the answers we need to understand the cause of breach.
3. Advice on Remediations
We'll advise you immediately what needs to be done post-incident to show Accountability to PDPC.
4. Submit Report in 72 Hours
Failure to report a confirmed data breach within 72 hours (3 calendar days) constitutes another PDPA breach.
5. Draft Communications
We'll draft the necessary updates and responses to both the PDPC and affected individuals, as required by PDPA.
6. Continue Remediations
We'll continue to advise on further remediations while waiting for PDPC full investigation letter to arrive.
7. Assist PDPC Investigations
We'll work with you to cooperate with PDPC in their investigations, submit evidences and ongoing remediations.
8. Conclusion
We will see the PDPC investigations through till the end, until there is a conclusion.
A Dedicated Data Protection Officer Expert Assigned To You
Every client is assigned a Master DPO from our team who have handled live data breaches, for exclusive support via phone calls, emails and live video calls. The assigned DPO will be with you every single step of the way until the case is concluded.
We’re certified as the top experts in Data Protection.
The amount of work we put into keeping our clients safe is so much that we believe nobody else is even comparable.
No other service provider’s scope of work even comes close to what we provide because it just takes too much work and too much skill.
We’re so confident in our specialist data protection expertise, plus our team is relevantly certified on top of possessing real-world experience.
Other Agencies VS Privacy Ninja
Successful Cases Who Avoided Financial Penalties
Case Study 1: Specialised Recruitment Agency
What happened:
Focuses on permanent, temporary, and contract positions in the Oil & Gas, Construction, Pharmaceutical, and Service industries.
Resume/CV submission Platform contains over 50,000 job applicants’ personal data amassed through the years.
Did not perform security assessments, i.e Vulnearability Assessments & Penetration Test.
Web platforms got hacked, and databases were exfiltrated and sold on the dark web.
Company did not have an official DPO, quickly found Privacy Ninja via word-of-mouth referral and appointed us as the DPO.
Privacy Ninja conducted Vulnerability Assessment & Penetration Test on the web platform and advised the client to take it offline, ensuring timely reporting of the confirmed breach within the stipulated breach reporting timeline.
Privacy Ninja drafted the communications with PDPC for close to a year, providing justifications on remediation activities, including onsite audits, data collection policies drafting and implementation, and advising on general data protection regulation and security measures to be in place for rebuilding the new web platform.
PDPC has accepted the company’s expedited breach decision procedure.
From similar past cases could have suffered financial penalties of $60,000 to $100,000.
NO FINANCIAL PENALTIES AWARDED.
Case Study 2: Building & Construction Company
What happened:
Singapore-based company that experienced a data breach involving the compromise of one email account.
Privacy Ninja assisted in performing forensic analysis to determine if it was an unauthorised access to the email or “email spoofing”, which is the act of sending a forged email using any domain.
Implemented additional security measures, including changing passwords and implementing two-factor authentication to ensure the privacy and security of data subjects.
Reported the incident to the police.
Provided copies of its internal guidelines for protecting personal data in accordance with section 12 of the PDPA.
Notified all customers and relevant parties of the incident.
Cooperated with the Personal Data Protection Commission (PDPC) in its investigation of the incident.
After further investigation, it was determined that the incident was an email spoofing attack rather than unauthorised access to the email account.
Implemented a number of regular and systematic monitoring steps to prevent similar incidents from occurring in the future, including changing the password and setting up two-factor authentication, reformatting and reinstalling antivirus software, and implementing email authentication policies.
This demonstrates that the Organization took numerous data protection measures to address the issue, improve its data protection practices, and comply with data protection laws.
Organization appointed Privacy Ninja as the outsourced Data Protection Officer (DPO), which is a requirement under the Personal Data Protection Act 2012 (PDPA).From similar past cases could have suffered financial penalties of $10,000 to $20,000.
NO FINANCIAL PENALTIES AWARDED.
Case Study 3: Cardiologist Specialist Clinic
What happened:
Suffered a ransomware attack.
Privacy Ninja conducted the compromise assessment.
The assessment was prompted by a ransomware attack on NAS (Network Attached Storage) server.
The ransomware attack was identified as the “Deadbolt” strain, which encrypted files and replaced the login screen with a ransom note.
The attack exploited a zero-day vulnerability in the remote access feature to access the NAS server.
Privacy Ninja restored the sandbox environment to its original state after analysing the malicious files.
Privacy Ninja recovered the affected files and services to their original state and considered the outcome of the campaign to be successful.
After reviewing the Compromise Assessment conducted by Privacy Ninja, PDPC decided not to take further action.
From similar past cases could have suffered financial penalties of $20,000 to $50,000.
NO FINANCIAL PENALTIES AWARDED.
Andy Prakash
CEO, Master DPO
Singapore
Core Skills: DPO-as-a-Service, Risk Management, IT Security Consultancy
Sub Skills: Policy Development, DevOps
Over 8 years of experience in the software development, project management and cybersecurity field
Operational and leadership roles
Currently appointed as the Data Protection Officer (DPO) for over 300 organizations, businesses and MCSTs in Singapore
Involved in compliance assessments and GAP analysis, eKYC system testing, vulnerability assessment & penetration testing
Consulted and managed the software development for over 30 software projects
Co-foundedSingapore’s first Bug Bounty platform, AntiHACK.me
Developed the company’s own email phishing simulation software
Practitioner Certificate in Data Protection (Singapore)
Given speeches and conducted masterclasses for ACE startups, co-working spaces, Chamber of Commerce
Conducted live hacking demonstrations to showcase dangers of the cyber world at events like Echelon by e27
Invited to speak at Interpol World event
Featured on Business Insider, Yahoo News, Channel News Asia, The Straits Times, Channel 8, Lian He Zao Bao, Berita Harian, radio talk show on data protection, hacks, scams and cyber security
Some key clients: Marina Bay Holdings Group, Curtin University, Marché Mövenpick, Adam Khoo Learning Technologies Group, Astons Group, Civil Service Club Singapore, J&T Express, A*Star Research, Epitex International
Sanjeev Gathani
Master DPO
Singapore
Core Skills: DPO-as-a-Service, Governance Risk Compliance (GRC), Cyber Incident Response
Sub Skills: AML/CTF, TBF, ABC, GDPR
Over 20 years of experience in the GRC space
Accomplished speaker, facilitator and invited to speak at conferences both locally and internationally
Practitioner Certificate in Data Protection (Singapore), Certified Data Protection Officer (Indonesia), Integrated Data Privacy Professional (IDPP, USA)
Certified Compliance Professional (IABFM), Governance, Risk, Compliance Management (IABFM)
Professional Certificate in Financial Control and Governance (Singapore), Governance Risk Compliance Professional (GRCP, USA) Governance Risk Compliance Auditor (GRCA, USA), Certified Internal Controls Professional (CICP, USA)
Certified in Enterprise Risk Governance (CERG, ERMA), Certified Fraud Examiner (CFE), License Private Investigator (Singapore), Certified Anti-Money Laundering Specialist (ACAMS), ICA Advanced Certificate in Regulatory Compliance (Financial Crime) with Merit
Certified Cyber Risk Officer (CCRO, ICTTF, UK), Cyber Incident Planning and Response (CIPR, UK)
Some key clients: SKF, OSIM, MIDS, NUS, BNP, HSBC, Citibank, Wells Fargo, UOB, JP Morgan, Morgan Stanely, Casino Regulatory Authority of Singapore, Ministry of Finance, Ministry of Law, Singapore Police Force, IJM, National Semiconductor, Chemical Company of Malaysia Berhad, Institute of Internal Auditors Malaysia, Brunei Investment Agency, Bank Baiduri Berhad, Habib Bank, Royal Brunei Airlines
Featured in Business Times (Singapore), BorneoBulletin and Brunei Times
Razali Jar
Master DPO
Singapore
Core Skills: DPO-as-a-Service, Safety and Risk Management, Project Management and Leadership.
Sub Skills: CASM, IAPP Certified Information Privacy Manager
A Certified Data Protection Officer within the industry, well-versed in the processes of PDPA.
PDPC Practitioner Certificate in Personal Data Protection (Singapore) 2020.
Advanced Certificate in Learning and Performance (ACLP)
Certified in IAPP Certified Information Privacy Manager (CIPM)
IAPP Privacy Program Management Training
Certification in WSQ Supports, Implementation of Change Management Programmers, Certification in Comply with Local Data Protection Requirements, Data Protection Officer
Develop and Implement Organisational-Level Data Governance Strategy
Extensive professional development in data protection and management
Experience as a senior consultant to advise and train staff on PDPA requirements
Evaluate and prepare PDPA standards for the office environment
Develop and advise of personal data governance within organisations’ Personal Data Protection Act, Assess Risks, Design a Data Breach Management Plan, ICT in Data Protection, Develop and Enhance Compliance Processes in Business Operations, Strategising data-sharing policies for business value, identifying personal data unethical practices, design thinking for innovation in Personal Data, Develop countermeasure
Held position as Safety Manager, conducting safety audits and recommend enhancements for high-risk workers and working areas
Steven Goh
Master DPO
Singapore
Core Skills: DPO-as-a-Service, Governance Risk Management, Compliance, Leadership
Sub Skills: ISO22031 BCP, ISO9001 & ISO27001:2022 Compliance. Internal Auditor, People Management
A Certified Data Protection Officer within the industry, well-versed in the processes of PDPA.
PDPC Practitioner Certificate in Personal Data Protection (Singapore) 2021.
Advanced Diploma in Data Protection
Advanced Certificate in Data Protection Operational Excellence
Advanced Certificate in Data Protection Principles
Advanced Diploma in Data Governance and Management
Advanced Certificate in Governance, Risk Management and Compliance
Advanced Certificate in Data Governance Systems
WSQ Professional Diploma in People Management and Leadership
WSQ Certificate in Project Management
Data Protection Trustmark (DPTM) Certification for Two Companies
Develop Data Protection Management Programme, Policies and Processes
Cultivate Data Protection Culture for Two Companies
Data Protection by Default and by Design
Served in the Republic of Singapore Air Force for over 34 years in Search & Rescue Operations, Safety and Accident Prevention Program, UK (RAF) trained Train-the-Trainer Instructor
Served as DPO for more than 3 years for two intensive organisations
Andy Prakash
CEO, Master DPO
Sanjeev Gathani
Master DPO
Razali Jar
Master DPO
Steven Goh
Master DPO
Singapore
Core Skills: DPO-as-a-Service, Risk Management, IT Security Consultancy
Sub Skills: Policy Development, DevOps
Singapore
Core Skills: DPO-as-a-Service, Governance Risk Compliance (GRC), Cyber Incident Response
Sub Skills: AML/CTF, TBF, ABC, GDPR
Singapore
Core Skills: DPO-as-a-Service, Safety and Risk Management, Project Management
Sub Skills: CASM, IAPP Certified Information Privacy Manager
Singapore
Core Skills: DPO-as-a-Service, Governance Risk Management, Compliance
Sub Skills: ISO22031 BCP, ISO9001 & ISO27001:2022 Compliance. Internal Auditor, People Management
Over 8 years of experience in the software development, project management and cybersecurity field
Operational and leadership roles
Currently appointed as the Data Protection Officer (DPO) for over 300 organizations, businesses and MCSTs in Singapore
Involved in compliance assessments and GAP analysis, eKYC system testing, vulnerability assessment & penetration testing
Consulted and managed the software development for over 30 software projects
Co-foundedSingapore’s first Bug Bounty platform, AntiHACK.me
Developed the company’s own email phishing simulation software
Practitioner Certificate in Data Protection (Singapore)
Given speeches and conducted masterclasses for ACE startups, co-working spaces, Chamber of Commerce
Conducted live hacking demonstrations to showcase dangers of the cyber world at events like Echelon by e27
Invited to speak at Interpol World event
Featured on Business Insider, Yahoo News, Channel News Asia, The Straits Times, Channel 8, Lian He Zao Bao, Berita Harian, radio talk show on data protection, hacks, scams and cyber security
Some key clients: Marina Bay Holdings Group, Curtin University, Marché Mövenpick, Adam Khoo Learning Technologies Group, Astons Group, Civil Service Club Singapore, J&T Express, A*Star Research, Epitex International
Over 20 years of experience in the GRC space
Accomplished speaker, facilitator and invited to speak at conferences both locally and internationally
Practitioner Certificate in Data Protection (Singapore), Certified Data Protection Officer (Indonesia), Integrated Data Privacy Professional (IDPP, USA)
Certified Compliance Professional (IABFM), Governance, Risk, Compliance Management (IABFM)
Professional Certificate in Financial Control and Governance (Singapore), Governance Risk Compliance Professional (GRCP, USA) Governance Risk Compliance Auditor (GRCA, USA), Certified Internal Controls Professional (CICP, USA)
Certified in Enterprise Risk Governance (CERG, ERMA), Certified Fraud Examiner (CFE), License Private Investigator (Singapore), Certified Anti-Money Laundering Specialist (ACAMS), ICA Advanced Certificate in Regulatory Compliance (Financial Crime) with Merit
Certified Cyber Risk Officer (CCRO, ICTTF, UK), Cyber Incident Planning and Response (CIPR, UK)
Some key clients: SKF, OSIM, MIDS, NUS, BNP, HSBC, Citibank, Wells Fargo, UOB, JP Morgan, Morgan Stanely, Casino Regulatory Authority of Singapore, Ministry of Finance, Ministry of Law, Singapore Police Force, IJM, National Semiconductor, Chemical Company of Malaysia Berhad, Institute of Internal Auditors Malaysia, Brunei Investment Agency, Bank Baiduri Berhad, Habib Bank, Royal Brunei Airlines
Featured in Business Times (Singapore), BorneoBulletin and Brunei Times
A Certified Data Protection Officer within the industry, well-versed in the processes of PDPA.
PDPC Practitioner Certificate in Personal Data Protection (Singapore) 2020.
Advanced Certificate in Learning and Performance (ACLP)
Certified in IAPP Certified Information Privacy Manager (CIPM)
IAPP Privacy Program Management Training
Certification in WSQ Supports, Implementation of Change Management Programmers, Certification in Comply with Local Data Protection Requirements, Data Protection Officer
Develop and Implement Organisational-Level Data Governance Strategy
Extensive professional development in data protection and management
Experience as a senior consultant to advise and train staff on PDPA requirements
Evaluate and prepare PDPA standards for the office environment
Develop and advise of personal data governance within organisations’ Personal Data Protection Act, Assess Risks, Design a Data Breach Management Plan, ICT in Data Protection, Develop and Enhance Compliance Processes in Business Operations, Strategising data-sharing policies for business value, identifying personal data unethical practices, design thinking for innovation in Personal Data, Develop countermeasure
Held position as Safety Manager, conducting safety audits and recommend enhancements for high-risk workers and working areas
A Certified Data Protection Officer within the industry, well-versed in the processes of PDPA.
PDPC Practitioner Certificate in Personal Data Protection (Singapore) 2021.
Advanced Diploma in Data Protection
Advanced Certificate in Data Protection Operational Excellence
Advanced Certificate in Data Protection Principles
Advanced Diploma in Data Governance and Management
Advanced Certificate in Governance, Risk Management and Compliance
Advanced Certificate in Data Governance Systems
WSQ Professional Diploma in People Management and Leadership
WSQ Certificate in Project Management
Data Protection Trustmark (DPTM) Certification for Two Companies
Develop Data Protection Management Programme, Policies and Processes
Cultivate Data Protection Culture for Two Companies
Data Protection by Default and by Design
Served in the Republic of Singapore Air Force for over 34 years in Search & Rescue Operations, Safety and Accident Prevention Program, UK (RAF) trained Train-the-Trainer Instructor
Served as DPO for more than 3 years for two intensive organisations
Testimonials
We're grateful for Privacy Ninja's help in avoiding financial penalties during a recent data security incident. Their expertise and Andy's exceptional dedication saw us through this challenge effectively. Their proactive advice and support, even beyond office hourse, minimised operational impacts and, notably, helped us avoid financial penalties.
Working with Privacy Ninja gave us peace of mind. They are professional at work, gave quick inputs and good advice. We are assured of having a strong Cybersecurity firm behind us every day.
My company has been engaging Privacy Ninja to assist our data protection matters and it has been the best investment ever. From assisting us, a SME, set up all our data and IT policies, to mitigating risk. Our company recently got caught in a mishap of a data breach and Andy from Privacy Ninja was very professional and assisted our team in this matter from start to end.
IVAN GOH
Support Engineer, Fermax Asia Pacific Pte Ltd
TJIA JINHANG
Admin & Operations Manager, Kingsforce Management Services
JASON LIM
Director, Team Axis Singapore
Testimonials
We're grateful for Privacy Ninja's help in avoiding financial penalties during a recent data security incident. Their expertise and Andy's exceptional dedication saw us through this challenge effectively. Their proactive advice and support, even beyond office hourse, minimised operational impacts and, notably, helped us avoid financial penalties.
IVAN GOH
Support Engineer, Fermax Asia Pacific Pte Ltd
Working with Privacy Ninja gave us peace of mind. They are professional at work, gave quick inputs and good advice. We are assured of having a strong Cybersecurity firm behind us every day.
TJIA JINHANG
Admin & Operations Manager, Kingsforce Management Services
My company has been engaging Privacy Ninja to assist our data protection matters and it has been the best investment ever. From assisting us, a SME, set up all our data and IT policies, to mitigating risk. Our company recently got caught in a mishap of a data breach and Andy from Privacy Ninja was very professional and assisted our team in this matter from start to end.
JASON LIM
Director, Team Axis Singapore
Apply For PDPA Data Breach Consultation Now!
You Have To Report To PDPC Within 72 Hours
In the 45 minute consult, we will...
1. Understand the brief incident facts
2. Identify and advise you on what exactly needs to be done immediately
3. Show you exactly how you can lower your risk of being fined
Apply For PDPA Data Breach Consult
Your privacy and confidentiality are important to us. We ensure the highest level of discretion & will keep your information safe. We will guide you through with expertise and confidentiality at every step.
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